Shipping & Returns

Shipping Policy

Our shipping costs are based on rates quoted by Canada Post and are reliant on the size, weight, and quantity of ordered items. We also ship using Expedited rates since they are slightly faster and our volume grants us this premium at the same price as the slower regular shipping.  

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the Canada and most of the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax.

Some products, such as those in our Employee Pricing event, cannot be shipped to international destinations, so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.

Forecasted delivery dates for the 2020 Holiday season:

We would like to give everyone a heads up regarding shipping for the holiday season  due to COVID Canada Post is currently behind in some major cities.  The delays are expected to worsen for the 2020 holiday season.
 
Here are our Cut off for in times delivery to customers via Canada Post expedited with a target delivery by Dec 22nd allowing for a possible 2 day late arrival ;
 
ALBERTA;  DEC. 17TH
BC/SASK.: DEC 16TH
MANITOBA/N.W.T.:  DEC 11TH
ONTARIO/YUKON:  DEC 10TH
QUEBEC/NUNAVUT:  DEC 9TH
MARITIMES: DEC 7TH

Return Policy (Mission: Fun and Games)

All transactions are final sale, no exceptions. This applies to orders placed for In-Store Pickup, so please verify and inspect the contents of your order during pickup.

Return Policy (boardgames.ca)

All transactions conducted through Boardgames.ca are final sale, no exceptions. This applies to orders placed for In-Store Pickup, so please verify and inspect the contents of your order during pickup.

For more information on Damage Claims, please refer to this page.